It is of course possible to return an item if it does not live up to your expectations. Please contact us within 14 days from when you recieve your order to arrange a return and issue a refund of your payment.
To return an item:
The customer must bear the cost for the return shipping and original shipping cost will not be refunded.
If you received a special offer discount on your order, that amount will be deducted from your return.
You must return the items unused and in their original packaging. We do not accept damaged returns.
If there would be an item that is missing, damaged or incorrect, we ask you to please contact our customer support. You can do so buy filling out the contact form under Contact Us.
Please let us know what you ordered and what you received. This must be done before 30 days have passed from when you recieved your order. We might ask for photos so please keep the incorrect or damaged item.
It's difficult to get the exact colors in product photograpy. There might be a slight differ in the colors for all the products. This depends on the light when the product is photographed and the colors on the screen of your device.
We are happy to inform you that we add new items almost every week, sometimes several days per week. As soon as we find a beautiful item that matches our handselected range of party supplies we make sure to offer it to you as fast as possible.
We advice you to regularly visit our store or sign up for our newsletter or social emdia to recieve updates.